This Agreement
This website (Site or Platform) is operated by Voxel Guides (we, our or us). It is available at: https://voxelguides.com and may be available through other addresses or channels.
Your Consent: By accessing and/or using our Site, you agree to these Website Terms and Conditions and our Privacy Policy (Terms). Please read these Terms carefully and immediately cease using our Site if you do not agree to them.
Variations to this Agreement: We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and information on this Site (Content) are subject to change without notice. We do not undertake to keep our Site up-to-date and we are not liable if any Content is inaccurate or out-of-date.
Your Account and Membership
Eligibility. Our Platform is available to anyone who is at least 18 years old. You represent that you are at least 18.
Modification, Suspension, and Termination of Your Account. We may modify, suspend, or terminate your account or access to the Platform if, in our sole discretion, we determine that you have violated this Agreement, including any of the policies or guidelines that are part of this Agreement, that it is in the best interest of our community, or to protect our brand or Platform. When this happens, we will notify you of the reasons for the modification, suspension, or termination. We also may remove accounts of members who are inactive for an extended period of time.
Please email [email protected] if you believe the modification, suspension, or termination has occurred in error.
Account Information and Security. When you register, you provide us with some basic information, including an email address and a password. You agree to maintain the security and confidentiality of your account information and password. You alone are responsible for anything that happens from your failure to maintain that security and confidentiality, such as by sharing your account credentials with others.
If someone is using your password or accessing your account without your permission, email us at [email protected].
Licence to use our Platform: We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Platform in accordance with these Terms. All other uses are prohibited without our prior written consent.
Fees, Payments, and Offers
Fees and Charges. Some of the features on our Platform is free to use and some features we may charge a fee. We may in the future implement a new fee, or modify an existing fee, for certain current or future features of our Platform. If we implement a new or modified fee, we will give you notice in advance such as by posting changes on our Platform or sending you an email. You agree to pay those fees and any associated taxes for your continued use of the applicable service.
Unless otherwise stated, all fees and all transactions are in US dollars (USD).
You are responsible for paying subscriptions and any other applicable fees to Us on time and through our approved payment methods.
You may only pay fees to Voxel Guides using a valid payment method acceptable to us, as specified via the Platform. If we terminate, suspend, or remove your account in connection with violation of this Agreement, we are not obligated to refund any subscription or fees paid to Voxel Guides.
You represent and warrant that you are authorized to use the payment method you designate via the Site. You authorize us (and our designated third-party payment processors) to charge your designated payment method for the total amount of any fees you owe to Us, including any applicable taxes and other charges. If the payment method cannot be verified, is invalid, or is otherwise not acceptable to us, your payment may be suspended or cancelled. We reserve the right to adjust, or to instruct our payment processors to make adjustments to a payment that has already been requested or received, in order to correct errors or mistakes, or to issue refunds, in accordance with these Policies.
Automatic Subscription Renewals. Fees for certain aspects of our Site may be billed on either a recurring basis or on a one-time basis. If billed on a recurring basis, the fees are payable in advance of the applicable period specified via the Site with no refunds. We will automatically bill you for each renewal period until cancellation. By purchasing any feature or other aspect of our Site for which we charge, you authorize us to keep your payment current by charging the applicable fee to your credit card account (or any other means of payment used by you). While you may cancel auto-renewal or cancel your subscription at any time, refunds will be issued solely pursuant to our Refund Policy.
Free Trials. We may offer free trials of subscriptions and other products on our Platform. We will inform you of the length of the free trial, your renewal period, and the date and amount of your first payment. After your free trial ends, your paid subscription will begin and we will automatically bill you for each renewal period until cancellation. You can cancel automatic subscription renewals at any time according to the terms and procedures described above.
Refund Policy
Voxel Guides offers a 14-day refund on the first payment period of a subscription or purchase. Please note that any free trial period is counted towards the 14-day refund period.
First subscription payments
Voxel Guides will issue refunds for payments if requested within the subscription’s first 14 days.
Subscription renewals
Voxel Guides will issue refunds for renewal payments if requested within 14 days of the subscription’s auto-renewal.
To stop your subscription from renewing automatically, you can toggle off the auto-renew option in your /Subscriptions section of your account.
Your Content and Privacy
Information: The Content is not comprehensive and is for general information purposes only. It does not take into account your specific needs, objectives or circumstances, and it is not advice. While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.
Intellectual Property rights: Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Platform and all of the Content. Your use of our Platform and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Platform or the Content. You must not:
- copy or use, in whole or in part, any Content;
- reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or
- breach any intellectual property rights connected with our Site or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.
User Content: You may be permitted to post, upload, publish, submit or transmit relevant information and content (User Content) on our Platform. By making available any User Content on or through our Platform, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of our Platform. You agree that you are solely responsible for all User Content that you make available on or through our Platform. You represent and warrant that:
- you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms); and
- neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Platform will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove or alter any User Content, without limitation, if we:
reasonably consider it is inappropriate, offensive, misleading or deceptive, defamatory, incorrect or in any other way a breach of these Terms or any law or third party rights; or
are instructed to do so by any third party.
Third party sites: Our Site may contain links to websites operated by third parties. Unless expressly stated otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. You should make your own investigations with respect to the suitability of those websites.
Discontinuance: We may, at any time and without notice to you, discontinue our Platform, in whole or in part. We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.
Warranty Disclaimer and Limitation of Liability
WARRANTIES AND DISCLAIMERS: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT OUR PLATFORM OR THE CONTENT, INCLUDING (WITHOUT LIMITATION) THAT:
- THEY ARE COMPLETE, ACCURATE, RELIABLE, UP-TO-DATE AND SUITABLE FOR ANY PARTICULAR PURPOSE;
- ACCESS WILL BE UNINTERRUPTED, ERROR-FREE OR FREE FROM VIRUSES; OR
- OUR SITE WILL BE SECURE.
YOU READ, USE AND ACT ON OUR PLATFORM AND THE CONTENT AT YOUR OWN RISK.
LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT RESPONSIBLE FOR ANY LOSS, DAMAGE OR EXPENSE, HOWSOEVER ARISING, WHETHER DIRECT OR INDIRECT AND/OR WHETHER PRESENT, UNASCERTAINED, FUTURE OR CONTINGENT (LIABILITY) SUFFERED BY YOU OR ANY THIRD PARTY, ARISING FROM OR IN CONNECTION WITH YOUR USE OF OUR PLATFORM AND/OR THE CONTENT AND/OR ANY INACCESSIBILITY OF, INTERRUPTION TO OR OUTAGE OF OUR SITE AND/OR ANY LOSS OR CORRUPTION OF DATA AND/OR THE FACT THAT THE CONTENT IS INCORRECT, INCOMPLETE OR OUT-OF-DATE.
Indemnification
INDEMNITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU MUST INDEMNIFY US, AND HOLD US HARMLESS, AGAINST ANY LIABILITY SUFFERED OR INCURRED BY US ARISING FROM OR IN CONNECTION WITH YOUR USE OF OUR PLATFORM OR ANY BREACH OF THESE TERMS OR ANY APPLICABLE LAWS BY YOU. THIS INDEMNITY IS A CONTINUING OBLIGATION, INDEPENDENT FROM THE OTHER OBLIGATIONS UNDER THESE TERMS, AND CONTINUES AFTER THESE TERMS END. IT IS NOT NECESSARY FOR US TO SUFFER OR INCUR ANY LIABILITY BEFORE ENFORCING A RIGHT OF INDEMNITY UNDER THESE TERMS.
Dispute Resolution
Disputes: In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 14 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith. All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.
General Terms
Termination: These Terms are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.
Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.
Jurisdiction: Your use of our Site and these Terms are governed by the laws of the State of Victoria, Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in the State of Victoria, Australia, and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.
Our Platform may be accessed throughout Australia and overseas. We make no representation that our Platform complies with the laws (including intellectual property laws) of any country outside Australia. If you access our Platform from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.