When you first launch an online directory with the Voxel WordPress Theme, your earliest membership plan sign-ups, bookings or product purchases will start at Order #1.
While this is fine, that low order number can work against you when you’re trying to win trust with your very first clients.
Here’s why starting from Order #1 can be a problem in a directory business:
- It affects perceived value.
Businesses paying to join a directory want to feel they’re entering a thriving network. A low order count suggests the network isn’t valuable yet, even if the platform itself is solid.
- It makes your platform look untested.
Early adopters may hesitate if they think they’re your only paying customer. People generally prefer to join platforms that already feel active.
- It can reduce confidence for new signups.
If a business sees “Order #3” attached to their listing, they might assume your directory isn’t established yet. That doubt can be enough to stop them from continuing their subscription, or they may cancel their order altogether.
- It undermines social proof.
Many early adopters look for signals that “others are already here.” A low order number can highlight the opposite, making prospects question whether they’re joining an empty marketplace.
Instead of showing Order #1 or #3, you can easily set your orders to start at a higher number, like Order #1012.
This simple tweak makes your directory look more established and adds positive signals to your customers at this delicate 1st stage of attracting a user base.
This guide will show you how to change the starting order number inside your Voxel database so your directory looks busy right from day one.
How to change the Starting Order Number
*** Disclaimer: Perform changes at your own risk ***
Step 1: Create a Backup
Make a full database backup before you begin, just in case something goes wrong.
- Work on staging first if possible.
- Have MySQL / phpMyAdmin access and credentials.
- Ensure the new starting number is higher than the current highest order ID.
Step 2: Access your Orders Database Table
- Open phpMyAdmin (or your DB tool) and select your WordPress database.
- Look for the Voxel Orders table — {db-prefix}_vx_orders).
If using phpMyAdmin, click the Operations tab > Table Options
If using Adminer, click Alter table.